Five Recommendations For Better Medical Care

The following recommendations can help you make sure you get more safety in your health care.

Step 1: Ask if you have questions or concerns.

  • Ask questions, and make sure you understand the answers.
  • Choose a trusted doctor.
  • Invite a family member or friend who can help you ask questions and understand the answers.

Step 2: Be sure to keep and bring the doctor a list of ALL the remedies you take.

  • Talk to your doctor and pharmacist about the importance of keeping a list of all the remedies you take.
  • Include remedies that are available without a prescription.
  • Tell them about any type of allergies you have to medications.
  • Ask them about the risks of combining medications and other food products.
  • Always read the label and warnings for your medications.
  • Make sure you have been given the medicine your doctor has prescribed and that you know how to use it.
  • Ask the pharmacist if the medicine looks different than you expected.

Step 3: Make sure you get the results of any medical exams or tests done.

  • Ask your doctor or nurse when and how you will receive the results of the tests you have done.
  • Don’t assume everything is fine if you didn’t receive them when you expected.
  • Call your doctor and ask for your results — it’s your right.
  • Also, ask what the results mean regarding your medical condition.

Step 4: Talk to your doctor about which hospital is best for your health needs.

  • If you can choose from more than one hospital, ask your doctor which one offers the best care and best results for your condition.
  • Make sure you understand the instructions for the best follow-up care when you leave the hospital.

Step 5: Make sure you understand what will happen if you need to have surgery.

  • Make sure your doctor and surgeon agree on what will be done during the surgery. Remember that in many cases, the doctor and surgeon are not the same people.
  • Before your surgery, ask your doctor who will be responsible for your care while you are in the hospital.
  • Ask your surgeon what they will do to you, how long it will last, what will happen, and how you will feel after surgery.
  • Tell the surgeon, anesthesiologists, and nurses if you have allergies or if you have ever had an adverse reaction to anesthesia.

Coronavirus: What Are We Dealing With?

According to the WHO (2019), coronaviruses are an extensive family of viruses, some of which can cause various human diseases, ranging from the common cold to SARS (severe acute respiratory syndrome). Viruses in this family can also cause various diseases in animals.

The history of this virus dates back a long time since according to BBC (2020), the current crisis is also a bad memory: in 2002 an outbreak of another coronavirus, SARS (or severe acute respiratory syndrome) left hundreds of dead until before that this virus could be contained in mid-2003.

According to the same World Health Organization (2012), on September 22 of that same year, the presence of an acute respiratory syndrome with kidney failure had been known. According to these same sources, it was confirmed that there was a 49-year-old male patient residing in Qatar, who had started having symptoms of this virus on September 3 of that year.

According to what experts say, this new coronavirus can be transmitted from person to person. However, it has been confirmed that these types of infections do not occur through the air. This passes through tiny respiratory droplets that are expelled when someone with the virus coughs or sneezes, and someone breathes them indirectly.

Most of the cases that have been confirmed have released results on how to be close to the person, within 2 meters so that it can spread in this way.

Also, the same experts confirmed that it might be possible to contract this new coronavirus by touching any surface or object that is infected with the virus and then touching the mouth, nose, and possibly the eyes.


As of February 24, 2020, approximately 80,000 cases of coronaviruses have been confirmed worldwide, which has been a fatal number in terms of public health issues for the entire world, with China taking the most difficult part, with an approximate of 70,000 confirmed cases and 2,600 people died due to this virus.

Speaking of COVID-19, it can be, in general, significantly more susceptible to the destructive action systems when found on surfaces, since they are less resistant to disinfectants.

Effective and thorough disinfection of surfaces is a cardinal element in the set of preventive measures that must be taken to contain the spread of the new coronavirus. As a consequence, the system can effectively enlist preventive measures taken to contain the spread of the new coronavirus.

Importance Of The Quality Medical Services

Talking about quality is subjective since it depends on people’s perception. Since there is no universal definition, we can say that quality is the capacity or aptitude that a product or service has to satisfy the wishes and needs of a client at a specific moment.

When we take the definition of quality to the field of Health Services, it becomes more relevant, since it not only includes achieving patient satisfaction but improving their quality of life, extending it and in many cases, preventing them from getting sick or dying.

Currently, quality has become one of the basic pillars for competitiveness in Health Services, in an environment where providing quality and error-free is an essential requirement to meet the needs of patients and their families, who each They are becoming more informed and demanding.

Likewise, the patient is the one who defines quality according to their perception based on what they expect to receive, such as adequate, timely care, with professional competence, safety, and respect for the ethics of medical practice, as well as good communication, comfortable facilities, and dignified treatment, among other aspects, to satisfy your needs and expectations, always seeking as a final result, to recover your health.

For this reason, to speak of quality in health services care means not making mistakes and zero errors, because people’s lives are at stake. If we compare the poor quality in the manufacture of a product and that of a service in the field of health, in the first, what can happen is that the product is returned to us, it is destroyed, or the company loses money, instead, in the health and error can cause the loss of human lives, generating from discredit to an ethical and criminal conviction for the institution or the health personnel involved.

Fortunately, the Health Services have also evolved, and today we seek to improve the processes to obtain good results and provide the quality medical care and services that patients demand through continuous improvement, with the participation of managers, operating personnel, providers, nurses, resident doctors, support staff, etc., and a cultural change to achieve total quality.

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